Vision
All people are supported with their mental health to live a life that is meaningful to them.
Ambition Statement
No one should have to face poor mental health alone and that with the right support and resources anybody can create a life that feels meaningful to them.
Our Purpose
We promote well-being and work to reduce poor mental health and the stigma associated with it.
We support people in their recovery and champion better services for all.
To do this we share our own stories, insights and expertise.
Mind Quality Mark
Norfolk and Waveney Mind has been awarded the Mind Quality Mark (MQM). The MQM is a robust quality assurance framework created by Mind, the mental health charity.
MQM sets out the baseline of best practice and legal compliance in all areas of a local Mind’s governance and activities. To achieve the MQM, a local Mind must meet or exceed all 24 key standards.
As a Local Mind we undergo a rigorous assessment which includes a thorough appraisal of organisational policies and procedures as well as a visit and interviews with trustees, staff, volunteers and people who use services. MQM is awarded when all standards are fully met.
The MQM provides assurance that local Minds across England and Wales are well-run organisations who meet Mind’s expectations of good practice, and in many cases excel beyond those expectations. It provides assurance that they are healthy, ambitious and strong in providing the highest quality support to people experiencing or at risk of developing mental health problems.
Our Services
When you’re managing a mental health problem, or supporting someone who is, having access to the right information and support is vital.
We provide a range of services and groups to support people with their mental health and wellbeing.
Adult Community Support
Mental health support for adults age 25+, providing time limited interventions including, one to one support, group work, personal development courses and training.
Carers Service
A range of support for carers over the age of 16 who care for people living with, or recovering from mental ill health.
Complex Bereavement
Support for people in Norfolk & Waveney who have been bereaved or affected by suicide and/or experienced complex bereavement during the pandemic.
Holly Tree House
A short term residential recovery programme for people experiencing complex and enduring challenges to their mental health. Providing immediate, community-based crisis support 24 hours a day, 7 days a week in a supportive environment.
LILY
Lily is a service from the Borough Council of King’s Lynn & West Norfolk that helps adults in West Norfolk develop friendships and engage in their community.
Low Cost Counselling
A self-funded charitable service, offering both long (up to 1 year) & short-term counselling to members of the general public. The Low Cost Counselling Service is a volunteer service delivered by majority trainees.
Mindfulness
With over ten years’ teaching experience, we offer a range of Mindfulness courses and workshops to the public and workplaces to build resilience to recurrent depression and stress and cultivate greater wellbeing.
Nature Connect
Nature Connect is an exciting new project funded by the Co-Op Resilience Fund
NIHCSS
The Norfolk Integrated Housing and Community Support Service supports adults (aged over 18) with severe and enduring mental health needs, including individuals with complex needs.
Omnia
A short to medium term residential recovery programme for people experiencing complex and enduring challenges to their mental health.
Onwards
To support people with a drug and alcohol misuse issue into employment
Primary Care
The Primary Care Services team work across the county and comprise of a number of roles which empower people to take control of their health and wellbeing.
Psych Liaison Service
The Psych Liaison service provides support to vulnerable people accessing A&E who are medically fit for discharge however maybe at a greater risk of self-harm or suicide up to 6 months after discharge.
REST Norwich
REST is a partnership project that brings together mental health support, local services and a place where everyone can feel welcome.
REST Thetford
REST is a partnership project that brings together mental health support, local services and a place where everyone can feel welcome.
REST in the Community
Bringing together a set of mental health services under a shared model in an accessible central Norfolk location.
Routes Employment Service
Individual Placement and Support (IPS) is an evidence-based approach with a proven track record of supporting people with serious mental health difficulties to find the employment of their choosing.
Social Prescribing
Social prescribing could be helpful if you are out of work, have money problems, feel lonely, or have a physical health problem.
Social Community Groups
Our social development activities give you the opportunity to meet people and learn new skills in a safe and supportive setting with other people you can relate to.
Support for people from minority groups
Based on the 5 Ways to Wellbeing model, this service provides support to people with mental ill-health from black minority ethnic groups and emerging communities.
sUStain Project
sUStain is a pioneering new climate anxiety project, which will provide support for adults and young people, in partnership with UEA, the Climate Psychology Alliance (CPA) and The Resilience Project.
Training
Providing mental health training for education providers, individuals and organisations.
Waves
A 12 month recovery programme for people managing traits of or a diagnosis of borderline personality disorder (BPD) or emotionally unstable personality disorder (EUPD).
Wellbeing Service
Providing a range of support for people with common mental health and emotional issues, such as low mood, depression or stress.
West Crisis Community Support
West Crisis Community Support is an admission prevention service, supporting individuals and NSFT teams to keep people well in their own homes and the community rather than admission to hospital.
The Youth Service
Mental health support for young people from the age of 14-25 living in the boroughs of Great Yarmouth and Waveney.
